Communication begins with building rapport with our employees. Having a good working relationship with our staff reduces misunderstandings and results in improved team performance. Being an effective communicator helps us to ensure that our employees receive the messages we intend.
In this workshop, you will learn how to:
Do you get sweaty palms and a knot in your stomach just thinking about giving a presentation? The success of your presentation depends on defining your purpose, planning your presentation, and presenting with confidence. Once you master these skills, you will deliver professional presentations to any audience with confidence.
In this workshop, you will learn how to deliver effective and engaging presentations. You will have plenty of opportunity to practice your skills and you will receive suggestions and advice from your instructor and fellow participants.
In this workshop, you will learn how to:
“Where do I start?” Writing emails, reports, and proposals can be a challenging task for many managers. Structure, style, and grammar are just a few of the stumbling blocks to effective business writing that can negatively affect a manager’s credibility. In this workshop, you will learn how the four C’s of business writing will guarantee that your correspondence is easily read and understood by your audience, every time.
This workshop is designed for all levels of managers. This workshop will teach you how to write clearly and concisely, and will give you the opportunity to develop you own personal writing style.
In this workshop, you will learn how to:
“How do I tell employees that they aren’t doing the job the way they should?” We need to tell employees whether they are performing their jobs up to standard. We also must provide encouragement and positive reinforcement to employees so that the desired performance will continue.
In this workshop, you will learn how to: